AND DESIGN THINKING INTERVENTIONS
We set up a temporary project unit to address a specific challenge or innovation need for your company.
Using design thinking, we engage your organization, your customers, and your partners and co-create breakthrough solutions.
Sometimes you only have few days to find a solution. Our 5 days process will take you there.
This is an intense facilitated process that works best with a 6-7 people team. They will be guided in analyzing the problem, finding the focus areas, sketching solutions, deciding, prototyping and testing possible solutions with real customers.
If you're in the service business you are most likely to want to make your customer happier. Your service is their experience.
Through service design we explore the experience of your customers and staff and co-design with them novel and delightful service journeys.